FAQ

FAQ

Ask us Anything

We Have Great Answers For Your Inquiry &Order For Thermos Products



Stainless Steel water bottle is no-toxic,reusable and eco-friendly and BPA free,it can keep your cold water cold and hot water hot for hours. Find more new products for your market expanding.


Normally, our MOQ is 500-3000pcs according to the products. But we could accept lower MOQ for trial orders.


All the materials we use are in food safety grade, and passed the LFGB, FDA and other 3rd party tests.


For normal order, it will be about 25-30days; and if you have any urgent needs, we will try our best to coordinate with you.


Normally,we will use the payment terms as 30% TT pre-payment & the balance against copy of BL, LC at sight;For trial order,you can also try to use Paypal, Payoneer etc.It is negotiable.


Yes,we can,for the logo,we can do silk printing,laser engraving,pad printing,embossed etc.You can find more from here for our customization.


1.All materials for our thermos bottles/ tumbler/ mug/cups etc we use is 100% food safety grade and compliance with EU and US food safe standard and pass 3rd party test such as FDA and LFGB.

2.Our development team is specialized in industrial design, engineering, user interface, prototyping and high technology design. Our team combines the needs of our clients and users, marketing and manufacturing experts to create a customized and focused solution. We have strong OEM/ODM abilities.

3.Rich working experience with Distributors, big Brands from the US and European.

4.Professional producing with strict control on quality,Prompt reponse all th time.Fast delivery of whatever sample or mass cargo,preparing all the documents for shipping.

5.Keep sending new products to be fresh in market.


Yes, for samples in stock we can send within 2days; and designed samples with appointed color/logo could be provided within 5 days, and the cost could be refund once order confirmed.


Normally, it depends on the products capacity and the construction for the vacuum flask, and normally for the water bottles products with lid,we can guarantee that our products could keep at least 24hours cold and 12 hours for hot.


As a reliable factory, we treat quality as our life! We have own quality control department, and exclusive QC for each production lines, to make sure that every semi-finished parts and the finished products can get a higher standard than customer’s request.


Although we have strict quality control during the production and before products shipping out,we will also provide a warranty and compensation if any quality problems happens by us,we will make compensation without any excuse.


Of course, we can help you to mix different products as you want, but pls note each of item qty should not be less than MOQ.We have the special system to help you calculate each volume&qty in one container, to full using the contain.